China New Bond CO <--Fraud : how alibaba can help?

Answers:3   |   LastUpdateAt:2012-07-13 08:52:02  

Asked at 2012-05-30 10:44:07
I bought some samples bluetooth " Bond CO New China ." and sends me all the different products that have not asked . not respond to my email and not answer the phone. here is his information. China , New Bond CO www.china - . Tel :86-0755-3313 5905 MSN: [email protected]
Answer1MandyAnswered at 2012-05-30 23:12:32
DearMr . Chae Jung , Thank you for notifying us of your complaint. Carol of the line Security Department has been assigned to investigate your complaint. An email has been sent to your registered email address asking for more details . Please check your inbox and respond as soon as possible so we can start reviewing the complaint and resolution process. Our process of resolution of complaints is as follows : 1 . Acknowledge complaints received from the buyer 2 . Request detailed evidence of the buyer 3 . Request detailed evidence of the supplier 4 . Resolve the complaint 4 . Resolve the complaint - If it is proven a fraud case , the supplier's account will be deleted . - If it is a normal business dispute , we encourage both sides to work together in a resolution. For further information, is not authorized to play the role of a judge or arbitrator in cases of normal commercial disputes . is not able to impose and enforce any penalty or significant action on either party in connection with a trade dispute normal. If the supplier's account was canceled due to your complaint, you may be eligible for a refund of our Fair Play Fund . For more details on this program, please visit:
Answer2Please help me!!!!!!!!!!Answered at 2012-06-28 11:35:02

Hello , is this resolved ? I was thinking about asking your prodcut sampels 10 , the price was good , but I worry now. < / P> < / P > Thanks < / p > Vern < / p >

Answer3CareyAnswered at 2012-07-13 08:52:02

is a fraud < / p >

I can buy 150 hard drive to be sent by courier < / p >

and mail Honkong 40, used and bokend < / p > < / P >

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