How do I manage or cancel a channel subscription?

Answers:0   |   LastUpdateAt:2017-12-17 22:21:50  

Asked at 2017-12-17 22:21:50

The payment method linked to your Roku account allows you to purchase subscriptions to channels for popular services through the Roku Channel Store. An advantage of using your Roku account as the payment method for subscription billing is you can manage or cancel your subscriptions in one place – directly from your Roku streaming player or Roku TV, or by accessing your Roku account online. If you have a subscription that is not charged to your Roku account, please contact that service provider directly.


Some channels offer a free trial (e.g., a 7-day free trial). However, when a free trial ends, that channel is converted into a regular subscription and you are billed on a recurring basis. To avoid this, cancel your subscription before the trial period expires.

Subscriptions are pre-paid, non-refundable, and will auto-renew until you cancel your subscription. When you cancel a subscription, the cancellation will not take effect until the next renewal date and you may be entitled to continue to access the channel until then.

If you do not see an option to manage a subscription on your Roku device or on the My subscriptions page at, contact your service provider (e.g., Hulu or HBO NOW) to manage the subscription.

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